the california DMV
Hello there you assholes,
Not only do I have to spend two weeks working on the phone with you to prove that my insurance never lapsed which means my vehicle registration never should have been suspended, I have to go to a DMV office, in person, to renew my registration because of your fuck-up?
The fact that you didn't send me a new letter with a "Renewal Identification Number" (RIN) is not my fault. The fact that you REQUIRE it in order to renew online or by phone, and I can't call in to get it, is FUCKED UP. I have to go in and stand in line. Because you don't make same-day appointments. And you close at 5pm.
Oh wait! A shining ray of hope! You have self-service terminals?!? I did not know that. And I can renew my registration on them? Hooray! They're open 24 hours a day, everyday? I cannot believe my eyes... wait.. only the ones that start with a W are 24/7? All others are... only available during business hours? AND they require a RIN? Double-mother-fuck!!!
Let me explain to you dolts the purpose of having a SELF-SERVICE terminal. It is so I don't have to deal with you "I'd rather be sitting in my trailer with my feet up, chain-smoking cigarettes, yelling at my 12 kids under the age of 12 and 17 dogs, with a car up on blocks outside" S.O.B.s. And I want to do it when none of you are even there. SELF-SERVICE is, by it's nature, supposed to be 24/7, for the convenience of those who ACTUALLY WORK between 8am and 5pm.
But you would know nothing of convenience, or manners, or a helpful attitude, so who am I kidding.
This means that since my registration expires TODAY, I am fucked, because I'm a responsible green citizen who took the shuttle to work, so I can't get back to the city on another shuttle until 4:45.
And better yet, it means that I GET TO PAY YOU TO FUCK ME. Isn't that just peachy. "Here is an additional 10% of the outrageous fee you were going to charge me. What's that? Oh, 'Bend over...', of course. OK."
NOTE: This post is brought to you by the official "stuff that bugs me" club.
Labels: "california DMV is a bunch of mother-fuckers", bugsme, wtf
posted at 11:22 AM
2 Comments:
DMVs, and all city government offices actually, should be forced to actually COMPETE in the marketplace. Instead, they have no incentive to improve, adapt to changing technology and needs, etc.
I was a responsible green citizen and, when the plates on my Escape Hybrid came up for renewal (needed new plates) I paid extra and got the wildlife plates for which $22 of the $30 annual fee goes to habitat preservation & protecting native wildlife. Doing that apparently made my plate renewal a completely foreign thing for them to deal with.
To this day I think they overcharged me because the idiot ringing up my transaction didn't understand what kind of plate I was getting. (Probably paid for some plate reserved for vehicles that carry live reptiles or something ;-)
10:22 PM, July 31, 2008
Yup. The DMV is certainly one of the worst examples of your government working for YOU.
Go AAA!
11:19 PM, July 31, 2008
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